YourMac.Repair provides official, highly detailed technical reports for insurance companies, extended warranties, schools, businesses, and anyone who needs a formal evaluation of their Mac.
With over 30 years of experience and more than 400 five-star reviews, we deliver accurate, objective, and reliable diagnostics accepted by major institutions across the U.S.
What Is a Professional Technical Report?
A Professional Technical Report is an official document issued by a certified specialist containing:
- The current condition of the device
- The diagnosed failure or malfunction
- The probable cause of the issue
- Whether physical damage is present
- Repair feasibility and estimated cost
The document is delivered as an official PDF, including signature, technical details, and photos when required.
When Do You Need a Technical Report?
Home and Business Insurance Claims
Ideal for reimbursement cases involving drops, liquid damage, electrical surge, impact, or accidental malfunction.
Extended Warranty Companies
Perfect for SquareTrade, Assurant, BestBuy, Amazon, and other providers that require an official report before approving repairs or replacements.
Schools, Universities, and Corporate IT
Official proof of malfunction for equipment replacement or IT authorization.
Buying or Selling a Used Mac
Provides professional verification of the device’s condition for safe transactions.
Formal Diagnostics Before Repairs
When you need an official evaluation before deciding whether to proceed with a repair.
What’s Included in the Report?
Full Device Identification
Model, year, serial number, and hardware configuration.
Detailed Problem Description
Symptoms, tests performed, and technical observations.
Probable Cause of Failure
Based on advanced testing, internal inspection, measurements, and expertise.
Professional Photos
Internal and external photos showing damage, corrosion, components, or test results (when relevant).
Clear and Objective Conclusion
A precise summary of the diagnosis.
Repair Estimate (Optional)
If you want to proceed with the repair, we include a full professional quote.
Pricing
Basic Technical Report – $59
A concise, objective report suitable for most insurance and warranty claims.
Full Technical Report with Photos – $99
Includes photos, advanced testing, expanded descriptions, and detailed technical analysis — ideal for strict insurance requirements.
Urgent Report – +$40
Same-day delivery (subject to availability).
The report fee can be deducted from the repair cost if you move forward with the service.
Turnaround Time
- Basic Report: within 24 hours
- Full Report: 24–48 hours
- Urgent Report: same day
How the Process Works
1. Drop-off or schedule an appointment
Bring your Mac to us or schedule a diagnostic visit.
2. Complete testing and inspection
We perform hardware tests, visual inspection, internal evaluation, and measurements when needed.
3. Report creation
We prepare the official PDF with all findings, descriptions, and photos.
4. Delivery by email
You receive the report ready to send to your insurance, employer, or institution.
5. Repair option
If you decide to repair with us, the report fee is discounted.
Why Choose YourMac.Repair?
- Over 30 years of experience specializing in Macs
- More than 480 five-star reviews
- Fast, accurate, and reliable diagnostics
- Reports accepted by insurance companies and institutions
- Transparent and professional service
- 90-day warranty on all repairs (FL law)
- Premium Mac repair expert in Winter Garden, FL
Your Mac is evaluated by someone who truly understands Apple hardware.